AutomateAI is the standard in customer service.If you're not using it, you're already behind
Empower your team to move faster, handle more cases, and deliver standout service with automation.
What Slows Down Great Support Teams
Agents spend their shift sorting tickets instead of solving them.
The same five questions flood the inbox and are wasting valuable time.
Handoffs between shifts or platforms break context—and follow-ups fall through the cracks.
Agents lose time repeating steps for tasks that could be resolved in one click.
Leaders get alerts when it's too late—not when the queue starts to slip.
Support Should Be Fast, Easy And Even Enjoyable
We design workflows that speed up response time, reduce repeat work, and make frontline support feel seamless:
Auto-triage incoming tickets by priority, topic, or channel—no manual sorting.
Surface knowledge base answers automatically so agents spend less time searching.
Carry context between tools, shifts, and agents so conversations never get dropped.
Automate resolution steps for common requests so reps focus on the ones that need judgment.
Track queue health, SLAs, and sentiment in real time—act before things break.
Collect CSAT automatically and tag feedback for trends and team insights.
Support-Focused Solutions That Keep Your Teams Moving
What Customer Service Managers Are Saying
"Before, we were reacting. Now we're proactive—and customers feel the difference."
Talia P., Head of CX
StreamBright
"We used to miss follow-ups constantly. Now nothing slips through."
Jonah M., Support Ops Lead
AxionWare
"We scaled from 4 reps to 14 without doubling the coordination work."
Lena W., Customer Experience Manager
Handoff
"Before, we were reacting. Now we're proactive—and customers feel the difference."
Talia P., Head of CX
StreamBright
"We used to miss follow-ups constantly. Now nothing slips through."
Jonah M., Support Ops Lead
AxionWare
"We scaled from 4 reps to 14 without doubling the coordination work."
Lena W., Customer Experience Manager
Handoff
Works With the Platforms You Already Support
Zendesk
Intercom
Freshdesk
Help Scout
Salesforce Service Cloud
HubSpot
Gorgias
Slack
Gmail
Microsoft Teams
Google Workspace
Aircall
Dialpad
Front
Notion
Confluence
Zapier
Make
Native integrations, API connections, and custom workflows available.
FAQs for Support Leaders
For any other questions use the Chat in the corner or reach out to us directly
Ready to Deliver Faster, Smarter Support?
Book a Call and let's build workflows your customers and agents will both appreciate.